Returns & Exchanges

We hope you love all your Ume Days products, but if not, no worries. We accept returns and exchanges of new, unused merchandise within 30 days of purchase. 

Please start your returns or exchange process by contacting our customer service team (hello@umedays.com) for instructions. 

RETURNS & EXCHANGES POLICY

• Items must be in its original condition, unused, and free from marks/stains.
• The return must be handed to the courier by the 30th day after delivery.
• If you wish to exchange an item, you will need to initiate a return for your original purchase, and make a separate purchase for the item you wish to receive instead. 
• Shipping charges for returned items are at customer's expense.
• We do not offer refunds on shipping. 

Please allow 3-5 business days for the return to be processed once it has been received.